Privacy policy.
Effective Date: October 5, 2025
One K (collectively referred to as "One K," "we," "us," or "our") operates as a premier bar and lounge venue, including One K Bar, One K Miami, and One K Room, located at 1000 S Miami Ave, Miami, FL 33130. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (onekmiami.com), interact with us at onsite events, or engage through third-party event platforms such as Posh, Eventbrite, or similar services.
By using our website, attending our events, or providing information through third-party platforms, you consent to the practices described in this policy. If you do not agree with these terms, please do not use our services.
1. Information We Collect
We collect limited personal information necessary to provide our services, manage events, and enhance your experience. The types of information we may collect include:
- Contact Information: Name, email address, phone number, and mailing address (collected via website forms, event registrations, or onsite sign-ups).
- Event and Reservation Details: Preferences for events, dietary restrictions (if applicable for private events), guest counts, and attendance confirmations (from website bookings or third-party platforms).
- Payment Information: If you make a reservation or purchase tickets through our website or third-party platforms, we may process or receive basic billing details (e.g., credit card type or last four digits), but full payment processing is handled by secure third-party providers.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our website (via cookies and analytics tools).
- Communication Data: Information from emails, inquiries, or feedback submitted via our contact form or at events.
We do not collect sensitive information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric information unless voluntarily provided in the context of an event (e.g., accessibility needs), in which case it is used solely for that purpose and deleted afterward.
2. How We Collect Information
We collect information through the following methods:
- Directly from You: When you submit forms on our website (e.g., event RSVPs, newsletter sign-ups), register for events onsite, or contact us via email at info@onekmiami.com.
- Automatically: Through cookies, web beacons, and similar technologies on our website to track user interactions and improve functionality.
- Third-Party Platforms: When you register for events via partners like Posh or Eventbrite, they may share your registration details with us for coordination purposes.
- Onsite Events: During in-person events at our venue, we may collect information via check-in sheets, photo releases (for promotional use), or verbal confirmations.
We do not collect information from children under 13 without verifiable parental consent, and our services are not directed at children.
3. How We Use Your Information
We use the collected information solely for legitimate business purposes, including:
- Event Management: To confirm reservations, manage guest lists, and communicate event details (e.g., reminders, changes).
- Remarketing: To send targeted promotional emails or ads about upcoming events, special offers, or loyalty programs, based on your past interactions.
- Internal Contact Management: To maintain a secure database of contacts for follow-up communications, feedback collection, and improving our services.
- Website Functionality: To personalize your experience, analyze site usage, and prevent fraud.
- Compliance and Safety: To fulfill legal obligations, such as health and safety reporting for events or age verification (must be 21+ for alcohol service).
We will not use your information for purposes incompatible with those described here without your consent.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it in limited circumstances:
- Service Providers: With trusted third parties who assist us, such as email marketing tools (e.g., Mailchimp), event platforms (e.g., Eventbrite), or analytics providers (e.g., Google Analytics). These parties are contractually obligated to protect your data and use it only for our specified purposes.
- Business Partners: For co-hosted events, we may share relevant details (e.g., guest lists) with collaborators, but only with your prior consent.
- Legal Requirements: If required by law, subpoena, or government request, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All shared information is limited to what is necessary, and we require recipients to maintain confidentiality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption for data in transit, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security. You are responsible for keeping your login credentials (if applicable) confidential.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined above or as required by law. For example:
- Event-related data: Up to 2 years after the event.
- Marketing contacts: Until you unsubscribe or request deletion.
- Usage data: Anonymized after 12 months.
Upon request or when no longer needed, we securely delete or anonymize your data.
7. Your Privacy Rights
Depending on your location, you may have rights under laws like the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR) if applicable. These include:
- Access: Request a copy of your personal information.
- Correction: Update inaccurate data.
- Deletion: Request removal of your data (subject to legal exceptions).
- Opt-Out: Unsubscribe from marketing emails via the link in each message or by contacting us.
- Do Not Sell/Share: We do not sell your data, but you can opt out of targeted advertising.
To exercise these rights, email us at info@onekmiami.com with your request, including verification details. We will respond within 45 days (or 90 days for complex requests). Florida residents may also reference state-specific protections under the Florida Digital Bill of Rights.
For EU/UK residents: We process data based on consent, contract performance, or legitimate interests. You have the right to lodge complaints with supervisory authorities.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, remember preferences, and analyze traffic. Categories include:
- Essential Cookies: Necessary for site operation (e.g., session management).
- Analytics Cookies: To understand user behavior (e.g., Google Analytics).
- Marketing Cookies: For personalized ads.
You can manage cookies via your browser settings. Disabling them may limit site features. For more details, see our Cookie Policy [link if separate].
We do not respond to Do Not Track (DNT) signals but honor opt-out preferences.
9. International Data Transfers
As a U.S.-based business, your data is primarily stored in the United States. If transferred internationally (e.g., to EU-based event platforms), we ensure adequate protections via standard contractual clauses.
10. Third-Party Links
Our website and event platforms may contain links to third-party sites. We are not responsible for their privacy practices. Review their policies before providing information.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. We will notify you via email or website posting at least 30 days before changes take effect. Continued use of our services after updates constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy, please contact:
One K
1000 S Miami Ave
Miami, FL 33130
Email: info@onekmiami.com
Phone: (786) 314-7914
Thank you for trusting One K with your information. We value your privacy and are dedicated to providing exceptional experiences at our venue.